1. Introduction & Overview

CFGMOD Auto Parts Co., Ltd. ("CFGMOD", "we", "us", or "our") respects your privacy and is deeply committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, share, and safeguard your information when you visit our official retail flagship store (cfgmod.com), our corporate wholesale portal (cfgcar.com), interact with our digital platforms, purchase our race-bred carbon fiber and fiberglass automotive components, or communicate with our customer service and engineering teams.

By accessing, browsing, registering an account on, or purchasing products through our websites, you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, you must discontinue your use of our platforms immediately.

2. Information We Collect

We collect various types of information from and about users of our platforms, categorized by how and why the data is obtained:

2.1 Personal Information You Provide Directly

Identity Data: Includes your first name, last name, username, company name (for wholesale partners), and professional title.
Contact Data: Includes your billing address, shipping address, email address, telephone numbers, and mobile communication identifiers.
Financial & Transaction Data: Includes details concerning payments to and from you, bank transfer receipts, purchase histories, order numbers, items purchased, and details of payment methods (credit/debit card information is processed securely through certified PCI-DSS compliant third-party payment gateways; we do not store full raw credit card numbers on our servers).
Communications Data: Includes records of correspondence when you contact our customer support, submit custom body kit inquiries, request wholesale catalogs, or participate in surveys.

2.2 Technical & Automatically Collected Data

When you navigate and interact with our websites, our servers automatically collect technical data regarding your device and browsing actions:

Device & Connection Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform, and hardware identifiers.
Usage Data: Information about how you use our websites, products viewed, time spent on pages, clickstream data, page response times, and download errors.
Cookies and Tracking Technologies: Data collected through cookies, web beacons, pixels, and similar tracking technologies to analyze site traffic, remember user preferences, and optimize user experience.

3. How We Use Your Information

We process your personal data only when we have a lawful basis under applicable data protection laws. We utilize collected information for the following specific commercial and operational purposes:

Order Processing & Fulfillment: To process, manufacture, package, and ship your automotive parts, manage invoicing, coordinate freight logistics (DHL, FedEx, UPS, EMS, Air/Sea cargo), and provide tracking updates.
Account Management: To register and maintain your user account, verify identity credentials, and provide customer support services.
Wholesale & B2B Verification: To evaluate business credentials, verify tuning workshop licenses, and establish trade credit or bulk pricing agreements.
Website Optimization & Security: To monitor website performance, prevent fraudulent transactions, detect unauthorized access, secure server infrastructure, and enhance user navigation.
Marketing & Communications: With your explicit consent, to send newsletters, product launch announcements, promotional campaigns featuring our latest carbon fiber releases, and event updates. You may opt out of marketing communications at any time.
Legal Compliance: To comply with applicable tax laws, customs declarations, international trade regulations, and binding court orders or government requests.

4. Cookies and Tracking Technologies

Our websites utilize cookies and similar digital markers to distinguish you from other users, enhance site functionality, and gather analytics.

4.1 Categories of Cookies We Use

Strictly Necessary Cookies: Essential for website operation, secure user login, shopping cart management, and checkout functionality. These cannot be disabled.
Performance & Analytical Cookies: Collect aggregated data on how visitors interact with our pages, helping us improve site speed and navigation architecture.
Functional Cookies: Remember choices you make (such as currency preferences or regional language settings) to provide a personalized experience.
Targeting & Advertising Cookies: Track browsing habits to deliver relevant advertisements and measure campaign effectiveness.

4.2 Managing Cookies

You can set your web browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our websites may become inaccessible or fail to function properly.

5. Data Sharing and Disclosure

CFGMOD does not sell, rent, or trade your personal information to third parties for monetary gain. However, we may share your data with trusted third parties under strict confidentiality agreements for essential business operations:

Logistics & Shipping Partners: Courier services, freight forwarders, customs brokers, and international shipping carriers (e.g., DHL, FedEx, UPS, ocean freight operators) to ensure physical delivery of your orders and compliance with export/import customs regulations.
Payment Processors: Secure financial institutions and payment gateway providers to process transactions and execute refunds.
Professional Service Providers: IT infrastructure hosts, data analytics providers, legal advisors, accountants, and auditors who assist in operating our enterprise.
Legal and Regulatory Authorities: Law enforcement agencies, government regulators, or courts when required by law, subpoena, or to protect the legal rights, property, or safety of CFGMOD, our customers, or the public.

6. International Data Transfers

Because CFGMOD operates globally—supplying individual enthusiasts and wholesale partners across international markets from our advanced manufacturing facilities—your personal data may be transferred to, stored, and processed in jurisdictions other than your country of residence (including China, where our primary corporate and manufacturing facilities reside).

By submitting your information and using our platforms, you consent to the transfer, storage, and processing of your data across international borders. We take all reasonable technical and organizational steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

7. Data Security Measures

We implement robust administrative, technical, and physical security measures designed to protect your personal information from accidental loss, unauthorized access, destruction, misuse, alteration, or disclosure.

Secure Sockets Layer (SSL) Encryption: All data transmitted between your browser and our web servers is encrypted using advanced HTTPS/SSL protocols.
Restricted Access Controls: Access to personal data is strictly limited to authorized employees, engineers, and administrative personnel who require access to fulfill specific operational duties.
Facility Security: Physical servers and digital databases are maintained in secured, climate-controlled environments with strict access monitoring.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

8. Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, tax, or reporting requirements.

Transaction Records: Maintained for a minimum duration required by applicable commercial and tax legislation (typically 5 to 7 years) to substantiate financial audits and warranty records.
Account Profiles: Retained for as long as your account remains active or until you request account deletion.
Marketing Data: Retained until you unsubscribe or request removal from our mailing lists.

9. Your Privacy Rights

Depending on your geographical location and applicable data protection laws (such as GDPR, CCPA, or local regulations), you may hold specific rights regarding your personal data:

Right of Access: You have the right to request copies of your personal data held by us.
Right to Rectification: You can request the correction of inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions (e.g., when data is no longer necessary for the purpose collected).
Right to Restrict Processing: You have the right to request the suspension of data processing under specific circumstances.
Right to Data Portability: You can request the transfer of your data to another organization or directly to you in a structured, commonly used format.
Right to Object: You have the right to object to our processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact our data privacy team using the contact details provided in Section 11.

10. Third-Party Links and External Websites

Our websites may contain links to external sites, social media platforms, partner stores, or payment portals (such as AliExpress or external courier tracking sites) that are not operated by CFGMOD. This Privacy Policy applies solely to information collected by CFGMOD. We assume no responsibility or liability for the privacy practices, content, or security measures of any third-party websites. We encourage you to review the privacy policies of every external site you visit.

11. Changes to This Privacy Policy

CFGMOD reserves the right to update, amend, or modify this Privacy Policy at any time to reflect operational changes, technological advancements, or regulatory requirements. Any modifications will become effective immediately upon posting the revised Privacy Policy on our websites, with the updated effective date clearly indicated at the top. Your continued use of our platforms following the posting of changes constitutes your acceptance of the updated terms.

12. Contact Information

If you have any questions, comments, or formal requests regarding this Privacy Policy or our data handling practices, please reach out to us through our official communication channels:

Official Retail Store: https://www.cfgmod.com
Official Corporate Portal: https://www.cfgcar.com
Operating Entity: CFGMOD Auto Parts Co., Ltd. (Automotive Carbon Fiber & Aerodynamic Engineering Division)